FAQ

Q1. What’s the condition of your product?

A: Generally we can provide 4 conditions: new original, new generic,original used and original refurbished.

Q2. Does your product have a warranty?

A: Yes. Every product have a warranty, normally it is 3 months.

Q3. Do you have your own factory?

A: Yes. We have our factory, located in Zhuhai. We do the refurbishment by ourselves and We can build the molds and fixtures.

Q4. What’s the lead time of your product?

A: Normally it is 1-7 days after payment. The lead time is related to the quantity you ordered.

Tiger Spare Parts Co., Ltd.
Established in 1998 in China, Tiger Spare Parts Co., Ltd. is a leading provider specializing in the manufacturing, sales, and maintenance solutions for ATM spare parts. Our comprehensive product portfolio includes new original equipment manufacturer (OEM) parts, new generic components, refurbished modules, tested used ATM components, and complete ATM systems, catering to diverse operational needs across the global banking and financial sectors.
Backed by a team of certified hardware maintenance engineers with decades of industry expertise, we excel in advanced repairs of PCBs and all major ATM modules. Over 25 years, we have forged strategic partnerships with global ATM industry leaders, including Diebold Nixdorf (Wincor), NCR, Hyosung, Fujitsu, Hitachi, GRG, NMD (DeLaRue/Talaris/Glory), OKI, Triton, Genmega, and others, earning a reputation for reliability and technical excellence.

Our affiliated manufacturing facility, Zhuhai Yinzhi Technology Co., Ltd., is equipped with state-of-the-art capabilities for custom part fabrication based on client specifications. Leveraging in-house mold-making facilities and advanced production lines, we ensure end-to-end control over component quality—from design to delivery. With a large-scale inventory warehouse, we guarantee short lead times and rapid global logistics, minimizing downtime for our clients.

At Tiger Spare Parts, our mission is to deliver high-performance ATM solutions at competitive prices, enabling seamless ATM operations while optimizing maintenance costs for our international customers. We are committed to driving innovation in ATM parts supply chains, supported by technical expertise, quality assurance, and customer-centric service.